Behavior-Based Safety

A Proven Approach That Drives Control of Exposure by Identifying Hazards and Cultivating Safe Work Practices

Your front-line employees have the tools and training they need. They understand their roles and functional responsibilities. And safety is a priority in your organization.
So why do skilled workers fail to recognize exposure, the point where hazards and people intersect? Why do they fail to pause work when exposure changes? And why do they continue to work when there is an at-risk situation? How can you help them make safe choices consistently, day after day, and successfully control exposure?
Behavior-Based Safety (BBS) is a proven, science-based approach that helps front-line workers engage in safe behaviors more reliably. BBS focuses workers’ attention on critical safety behavior to identify and control exposures by using safety observations, feedback, recognition, and coaching. BBS observations are not fault-finding. The goal of observations is to identify exposures and recognize control mechanisms that failed.
When BBS is properly implemented and sustained, it is predictive. Instead of focusing on the lagging indicator of injury, observation data offers the leading indicator of exposure. An analysis of the observation data helps identify barriers to safe behavior that leadership must address to ensure that the work environment, practices, and policies support a safe work environment.

Our Approach

DEKRA brings decades of knowledge and experience to each BBS engagement. In fact, we have processes in the market that continue to drive results and keep workers safe three decades after implementation.
Sustaining a BBS program requires the engagement of all levels of the organization. Our keys to governance include:
  • A credible and engaged facilitator.
  • Strong steering team.
  • Leadership support.
  • An outcome-focus, including action trackers and celebrations of success.
  • Integration of BBS data into existing business systems and quality processes.
Our solution is grounded in Deming’s principles and informed by the latest human behavior research. In order to meet your specific needs and requirements, it is scalable. We also offer technology that allows you to quickly and easily capture qualitative and quantitative data using a 10-second observation, so employees can focus on safety and feedback, not on paperwork. The system’s simple, intuitive dashboard allows you to see the most critical information at a glance.


Implementing BBS demonstrates a company’s commitment to employee safety, which boosts employee morale and loyalty. The use of observations directly involves employees and encourages them to engage in safety on a daily basis. Workers speak about their experiences with BBS with passion and bring its principles to their daily lives.
One of the most striking benefits of BBS is the development of a shared language around safety. It isn’t the language of the front line or of the leadership team. It is the shared definitions of such key terms as “line of fire” or “pitch points.” This common language allows employees at all levels to discuss safety openly and work together to solve problems.
Additional benefits:
  • Increased stability of operations
  • Reduced injuries
  • A culture of safety