Online Training

Our e-learning courses offer the ultimate flexibility. Take your course at your own pace, anywhere you have an internet connection.

Every course has practical information and value-added job aids. Certificates for continuing education units (CTUs) are issued for completed courses.

Using Documentation to Achieve Results

Documentation has always been - and will continue to be - a key component of Management Systems. In addition, though, the keys to guiding your organization to achieve equal or improved process performance at lower costs and reduced frustration, is to know when and how much to document. Also, to understand that there are appropriate alternatives to documentation.

Module 1: Overview

15 minutes

You will learn to plan the use of effective documentation and how to select appropriate alternatives that assure business results. Additionally, you will learn when and how to create documents that get results without unnecessary paperwork.

Take Module 1 for $39

Module 2: Managing the Documentation Project

15 minutes

Documents are created to provide necessary instructions and information. Once properly documented, a process may require additional management attention. We will review how each process creates a unique opportunity for documentation, how risk and cost affect documentation decisions, and defines the key steps in managing a successful documentation project.

Take Module 2 for $39

Module 3: Tools for Documentation

15 minutes

Documents provide information that is needed to ensure the accomplishment of a specific action that is needed. This information can provide details related to Who? What? When? Where? Why? or How? Documents are used to communicate information at different levels with different amounts of detail. We will give an overview of seven types of documents that can be used in a variety of situations.

Take Module 3 for $39

Module 4: To Document or Not to Document

15 minutes

Documentation within your organization is going to be as unique as your organization itself. There is not a single way to document nor is there a single method to documentation. The goal of all documentation should be to provide or direct the user to Who, What, When, Where, Why and How on each process. We will look at the What, When and Why to document within your management system.

Take Module 4 for $39

Management System Standards

$279

Take a deeper dive into ISO 9001:2015. After this course, you will be able to:

  • Explain purpose, relationship, and development of ISO 9000 series of standards
  • Explain process approach and PDCA cycle
  • Define terminology from ISO 9000 standard
  • Interpret and apply clauses from ISO 9001:2015 standard

$129 - 45 minutes

In this training you will learn how to:

  • Identify what an audit is
  • Describe why organizations audit
  • Recognize basic auditing terms
  • Recognize the different parts of an audit cycle
  • Identify main parts of the ISO 9001:2015 Standard

$129 - 45 minutes

In this 45 minute training you will learn how to:

  • Identify what an audit is
  • Describe why organizations audit
  • Recognize basic auditing terms
  • Recognize the different parts of an audit cycle
  • Identify main parts of the AS9100D Standard

45 minutes • $129

In this 45 minute training you will learn how to:

  • Identify what an audit is
  • Describe why organizations audit
  • Recognize basic auditing terms
  • Recognize the different parts of an audit cycle
  • Identify main parts of the ISO 14001:2015 Standard

$59

ISO 19011 is a document intended to provide guidance related to the effectiveness of Management System Audits. Since ISO 19011 was originally published there have been many changes in Management Systems that have driven the changes that are now found in ISO 19011:2018

In July 2018, ISO 19011:2018 was released with updates that provide guidance for all sizes and types of organizations and audits of varying scopes and scales. This course is designed to give you an update of the revision to ISO 19011.

$129 - 45 minutes

In this 45-minute training you will learn how to:

  • Identify what an audit is
  • Describe why organizations audit
  • Recognize basic auditing terms
  • Recognize the different parts of an audit cycle
  • Identify main parts of the ISO 45001:2015 Standard

Improvement Skills & Tools

$139

Explore paths and tools available for your Root Cause and Corrective Action process.

The purpose of this training is to explore the paths and tools available once a decision has been made to take action: either a correction to fix the problem or a corrective action to fix the cause(s) or root cause(s) of the problem.

By the end of this training, the learner should be able to:

  • Implement a corrective action process
  • Select appropriate root cause analysis methods
  • Analyze root cause using appropriate tools

Contact Us

DEKRA Training

DEKRA AQS Solutions, Inc.

8990 Springbrook Dr. NW

Suite 210

Minneapolis , MN 55443

+1 800.633.2588
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