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Catastrophic Claims Services

Catastrophic loss from a hurricane

When a catastrophic event occurs, DEKRA helps insurers manage loss and settle claims quickly and efficiently. We recognize the value of the human element in CAT response, bringing empathy, experience, and flexibility to meet the needs of major loss events, regardless of scope, size, or location. Our experienced, multilingual specialists operate as an extension of your team, arriving on-site quickly and working seamlessly within your preferred platforms and parameters.

With 95 years of experience in more than 50 countries, DEKRA is a trusted partner you can rely on.

Our Services

We offer comprehensive loss adjusting services, including standard and large loss CAT claims. We thoroughly investigate and document each claim. This allows us to verify our work and ensures that files are complete, transferable, and available for audit.

We also provide scope-only services, including damage assessments and documentation, as well as audit services when reinspection of CAT performance is required.

We also offer DEKRA’s proprietary i2i technology to quickly, securely, and easily conduct remote audits, inspections, and investigations without the time and expense of a site visit. The process is simple. Conducting the inspection is as simple as clicking on a link for live, step-by-step instructions. There is no app to download, and the tool works with most browsers on both Android and iOS devices.

We handle:

  • Homeowners
  • Condominiums
  • Rental Property
  • Commercial Property
  • Automotive
  • Machinery
  • Heavy trucks and equipment

Our solutions help:

  • Limit leakage
  • Reduce loss exposure
  • Speed response time
  • Decrease cycle time
  • Improve accuracy

Our Approach

We understand the devastation and disruption a catastrophic event causes and are here to support you, your customers, and communities when you need us most. Our highly trained team and national footprint ensure that we can be deploy rapidly to any location in the event of a disaster. Our specialists have years of experience delivering high quality service with a focus on accuracy and efficiency.

Why DEKRA?

Founded more than 95 years ago, the insurance and financial industries are at the heart of DEKRA. As the partner for safety at home, at work, and on the road, the organization has grown to become one of the largest safety organizations in the world. Today the company employs more than 44,000 specialists worldwide focused on increasing safety in all areas of life, including comprehensive claims solutions, industrial inspection, and product certification. DEKRA operates in over 60 countries delivering a safer world through consulting, inspections, testing, certification, auditing, and training. DEKRA North America offers an experienced nationwide network of field personnel renowned for their independence, accuracy, and reliability.

Contact Us

To engage us to handle an event, find the best solution to fit your needs, or simply get advice, please contact us.

Questions? Contact me!

Travis Phifer

Travis Phifer

Director, Property Insurance

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+1 678-379-4916
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DEKRA Services

1945 The Exchange SE

Suite 300

Atlanta , GA 30339

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