Your Virtual Partner for Quality Control

DEKRA iQC Live™ reduces rework and liability to drive profits

Each month, collision centers lose 15-20% in profit due to rework. DEKRA iQC Live offers a solution with third-party monitoring and validation of your quality control standards. With iQC Live, you’ll interface with collision-experienced DEKRA validators via a cloud-based portal customized to your company’s QC standards.

Intuitive, dynamic portal provides real-time, live monitoring

The cloud-based portal can be accessed from almost any device – phone, tablet or computer – without downloading an app. All monitoring is conducted by knowledgeable DEKRA validators with prior experience as either insurance adjusters or collision managers.
DEKRA iQC Live is a one-stop-shop for information throughout the repair process:
  • Track and monitor each step
  • Receive and respond to alerts when immediate action is required
  • Access dynamic dashboards that highlight the information most important to you
  • View monthly reports and identify trends or action areas
  • Build estimator and technician scorecards to drive accountability

Customized to meet your specific needs

We work with you to align iQC Live with each step of your QC process, leveraging DEKRA’s extensive experience with premium German and European OE collision programs in North America. The iQC Live portal provides validation and communication at every step along the way.
  • Color-coded alerts identify status as “Proceed”, “Caution” or “Stop Work,” enabling you to identify process gaps and avoid costly rework in real-time.
  • Integrated chat function allows you to clarify questions and respond to issues quickly.
  • Estimates, photos, and videos can easily be uploaded, time-stamped, and saved securely.
  • Reporting and data can be managed by nation, region, site, or individual repair.