Collision Program Development and Certification Solutions
DEKRA is a proven leader with decades of experience developing collision program solutions. We provide comprehensive consulting and implementation services to collision centers, OEMs, and dealerships with a focus on compliance, program management, and reporting. Each solution is tailored to your specific needs and goals.
DEKRA has a deep understanding of how to manage and improve participation in OEM-certified collision repair centers, ensuring OEM requirements are met, customers are satisfied, and vehicles are returned to full OEM specifications. Using our proven procedures and extensive experience in auditing, DEKRA can validate and ensure ongoing compliance of approved facilities, as well as auditing new facilities to grow your network.
Benefits
Our collision program solutions:
- Improve processes
- Increase sales
- Reduce risks
- Reduce costs
- Increase efficiency
- Develop in-depth reporting
- Improve compliance
- Grow your network
- Improve customer outcomes
- Increase customer retention
Services
From idea to implementation to optimization, DEKRA can guide you through each step as you establish an OEM-certified collision repair center, including:
- Initial strategy consulting
- In-person and virtual auditing
- Program design
- Integrated dashboard and reporting
- Personnel placement
- Claims management support
- Existing site optimization
As one of the world’s leading safety companies, DEKRA offers a range of proprietary tools and solutions to elevate your collision service offering.
DEKRA’s i2i technology enables accurate, comprehensive audits, inspections, and consultations without the time and expense of a site visit. The tool is flexible and easy to use. Applications include remote auditing of collision centers, as well as remote consultations.
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Restricted parts programs are critical for managing the quality and integrity of repairs and safeguarding the customer experience. DEKRA can help you create and implement a parts management solution that fits your needs and optimizes OEM-branded part sales.
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DEKRA QCARE (Quality Compliance And Risk Evaluation) is a cloud-based platform designed to transform how you manage compliance and risk across various industries.
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iQC Live offers real-time monitoring throughout the repair process. Our cloud- based portal is customized to meet your QC standards and is proven to reduce rework and liability, while increasing profitability.
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DEKRA Performance Manager is a digital platform offering an interactive, adaptable coaching experience to meet the specific needs of your team. With DPM, learning, monitoring, and feedback take place continuously, without reliance on a full-time on-site coach.
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