DEKRA offers remote audit solutions that increase flexibility, while decreasing setup time and travel costs. Remote audits include the same processes as on-site audits, but use secure technology to conduct interviews and tours, review documents, and inspect systems remotely. An audit may be fully remote or utilize a blended approach, depending on your needs and capabilities. Our remote audits meet ISO 19011:2018 and IAF MD 4:2018 standards for security and are accepted by ANAB.
ISO 9001 Certification
Ensure Consistent Quality With ISO 9001 Certification
Reliable quality management in accordance with ISO 9001 ensures consistent quality of products or services - regardless of your organization's size, industry, or location.
Regardless of size or industry, companies should have clearly defined processes and should be able to consistently meet the expectations of their customers. Certifying your quality management system to ISO 9001 is a globally recognized way to demonstrate the implementation of an optimal standard of quality in your company. Our experienced auditors will support you within the scope of ISO 9001 certification to increase your company’s potential and to enable you to achieve your goals.
Let your customers know that quality is the driving force behind your business, influencing every aspect from decision-making through process analysis and policy implementation.
Secure Competitive Advantages With ISO 9001 Certification
Increase productivity and minimize risks with a reliable quality management system
Increase customer satisfaction and employee motivation with more efficient processes
Enhance your image on the global stage with the internationally recognized DEKRA Seal
Increase savings via cost-efficient process optimization and consistent quality standards
What Is ISO 9001 Certification?
The worldwide ISO 9001 standard ensures consistently high quality of products or services and thus forms the basis for effective quality management. A systematic approach to quality management within the organization is especially important to meet the dynamic demands of the global marketplace.
We will guide you through the entire certification process, reviewing the status quo of your quality management system in seven steps. Our auditors draw on many years of interdisciplinary experience enabling them to address your unique situation. In fact, ISO 9001 can be applied to all industries - from healthcare to construction.
About the ISO 9001 Standard
The ISO 9001 standard's "High Level Structure" (HLS) makes it compatible with other ISO management systems standards such as ISO 50001 , ISO 45001 , and ISO 14001 . In addition, the current revision (ISO 9001:2015) is characterized by economical, sustainable, user-friendly operating procedures.
One of the central features of ISO 9001 is the risk-based approach that identifies opportunities and flags potential hazards, as well as deriving appropriate actions to take and evaluating their effectiveness. This approach ensures that your quality management system and its processes achieve the desired results.
Did you know DEKRA can perform remote audits?
Frequently Asked Questions
- What is a quality management system?
- What is ISO 9001 and what does it include?
- What are the goals of a quality management system according to ISO 9001?
- Why should I have my company certified to ISO 9001?
- How does ISO 9001 certification work and how can my company prepare for certification?
- What is High Level Structure?
- What does "risk-based thinking" mean?
- Which standards are suitable for integrated certification?
A quality management system, or QMS for short, is a framework of defined processes, specifications and tasks. It supports consistent quality in a company’s products and services. At the same time, it can reduce risks and increase a company's performance.
ISO 9001 was introduced by the International Organization for Standardization (ISO) in 1987 and has been an internationally-recognized standard for quality management ever since. It defines the requirements for a quality management system. The current version is known as ISO 9001:2015.
The aim of a quality management system is the sustainable and continuous improvement of the quality of a company's products, processes, and services. The certification of a QMS according to ISO 9001 is intended to contribute to integrating quality awareness in every operational sub-process of a company and thus achieving customer satisfaction and company goals more efficiently. With the new ISO 9001:2015, you update your quality management system and make your operational processes economical, market-oriented, sustainable, and user-friendly.
By certifying your quality management system, you benefit - regardless of the size, industry, or orientation of your company - from the sustainable improvement of the quality of your products and services. Certification of your quality management system offers several advantages.
You have documented proof of quality that offers you a valuable competitive advantage. With a good quality management system, you increase your productivity and minimize your risk. At the same time, you can save on costs and improve customer satisfaction.
We certify your quality management in a few steps:
- Informational Meeting and Pre-Audit (optional)
- Stage 1 Audit
- Stage 2 Audit
- Audit Report
- Certificate and DEKRA Seal
- Surveillance Audits (once per year)
- Recertification (three years after initial certification)
The "High Level Structure" (HLS for short) is a uniform superordinate basic structure for all new, revised, and future ISO standards. Through uniform terms and core statements, it facilitates the certification, integration, and organization of several standards within a company. With the "High Level Structure", the "Plan-Do-Check-Act" (PDCA) cycle can be applied to all processes and is part of the continuous improvement process.
The ten chapters of the basic structure for all management system standards with HLS are:
- Scope of application
- Normative references
- Terms
- Context of the organization
- Guided tour
- Planning for the quality management system
- Support
- Operation
- Evaluation of performance
- Improvement
The risk-based approach is one of the central features of ISO 9001:2015, and the following chapters deal with risk assessment:
- 6.1 Risks and opportunities
- 4.1 Context of the organization
- 4.2 Interested Parties
- 4.4 Processes
- 9.3 Management review
ISO 9001:2015 requires a systematic approach to identifying and evaluating risks and opportunities that may affect the achievement of corporate goals. In contrast to traditional risk management, not all risks are assessed negatively here. The aim is to reduce risks in a targeted manner while actively exploiting opportunities at the same time.
Combined certification is particularly suitable for management standards that already have a "High Level Structure".
In combination with ISO 9001, for example, these standards are recommended:
Your Trusted Partner for ISO 9001 Certification
Our auditors have many years of cross-industry experience in the certification of management systems. Benefit further from DEKRA certification by making use of our internationally-recognized DEKRA Seal for your marketing materials to stand out from the competition.
You can also benefit by obtaining certification from us to other standards, such as ISO 14001, ISO 45001, and IATF 16949. We can even offer integrated audits for many of our certifications to audit you to two standards at once. We have over 200 accreditations worldwide and many can be combined to provide maximum benefit and efficiency.
Have questions? Contact us
Management system certification is offered by DEKRA Certification, Inc., which operates independently from any consulting and training activities using the DEKRA brand.
