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Property Services

Independent Property Claim and Insurance Services Tailored to Your Needs

Tornado-Damaged Property

DEKRA provides insurance carriers with best-in-class, independent property program services. Our AI technology, experienced staff, and reduced cycle times make us the preferred partner for your inspection needs. Our services include:

  • Full-Service Property Claims Inspections
  • Field, Desk and Virtual Claims
  • Commercial and Non-Commercial Lines
  • Underwriting Inspections/Risk Assessments
  • CAT Services
  • First Notice of Loss

Why DEKRA?

  • Artificial intelligence claims audit analysis
  • Xactimate/Xactanalysis software
  • Trained, licensed adjusters
  • Cycle times averaging 3 days
  • Remote inspection capabilities using DEKRA’s i2i virtual inspection tool
  • Fraud analysis tool
  • Nationwide coverage
  • Uniform quality, pricing, and reports
  • First-class customer service at competitive rates

Field/Desk/Virtual Claim Handling

Burned House

Our team can handle your claim wherever you need us: from the desk, in the field, or virtually using our i2i technology. Our trained field and desk resources will complete your claim file and return a completed report that includes:

  • A full narrative of the loss/damages,
  • A completed estimate using Xactimate,
  • A photo report, and
  • A DEKRA Fraud Score.

To ensure each claim file aligns with your estimating best practices, we complete an automated AI audit.

Blue Tarp on a Roof

When you only need an inspection, utilize our scope only service. Our trusted field property claims staff will ensure that your inside adjuster receives a detailed damage assessment in order to prepare the estimate and handle the claim. With our scope only reports, you will receive:

  • A complete narrative of all claim-related items,
  • A photo report, and
  • A DEKRA Fraud Score.

Underwriting Inspections & Risk Assessments

House with damaged siding

Improve your risk assessment and ensure that you are writing the right business with our underwriting inspections. Our licensed inspectors utilize their extensive experience to outline the key items, so you have the right risk for your business. Our comprehensive reports include:

  • Key photos of the roof, electrical panel, and mechanicals.
  • Details on specific construction materials.
  • Grade and condition of materials; and
  • Details of potential hazards.

CAT Services

Damaged Yellow Beach House

Catastrophic losses can disrupt any organization. Let our team of field and desk adjusters help you meet the moment. When your volume spikes, our CAT team responds. Dedicated staff work for you, handling files quickly so you can resolve your clients’ needs. Our CAT staff understands the most effective process to handle claims efficiently, and our returned product will ensure your file can be concluded right the first time.

FNOL Services

The key to a good claim file is starting off on the right foot. Our highly-trained team asks the right questions as they guide your customers through the process, using your system or our own loss scripting and report system. Depending on your needs, we can customize scripting and offer services such as mitigation or contractor repair networks, all designed specifically for you.

Questions? Contact me!

Travis Phifer

Travis Phifer

Director, Property Insurance

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+1 678-379-4916
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DEKRA Services

1945 The Exchange SE

Suite 300

Atlanta , GA 30339