Akzo Nobel Case Study Download
They recognized the role that behaviors have in incidents and knew they’d have to address how people act if they were to be successful in safety improvement. Facilitator Sven Andersson says, “The biggest problem when it comes to safety is to change people’s habits in their daily work. It’s difficult to identify a risk in working procedures when you have been doing the same job for years.” Site leaders also knew they’d need to obtain management support to sustain good results by the workers.
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