8990 Springbrook Dr. NW
Suite 210
Minneapolis MN 55443
HomepageBusiness ServicesTrainingManagement Systems TrainingISO 9001:2015Root Cause and Corrective Action
Root Cause and Corrective Action
This course is certified by Exemplar Global under the RTP Program.
Purpose
The DEKRA Root Cause Corrective Action (RCCA) course is an intensive, interactive program designed to fundamentally transform how your organization approaches and resolves problems.
The goal is to provide your team with a powerful, repeatable methodology that moves beyond the costly cycle of recurring issues and ineffective "quick fixes." By mastering the principles of systematic investigation, participants learn to identify and eliminate the fundamental root causes of failures—leading to sustainable, prevention-focused solutions that drive measurable business results.
Who Should Take This Course?
- Frontline supervisors, Team leads, Project managers, those in Quality Assurance, Process improvement, Operations, and Production
- Anyone expected to respond to identified problems by utilizing problem-solving tools
Objectives
- Understand what Root Cause Corrective Action is and why it matters.
- Recognize the role of leadership in sustaining a culture of RCCA.
- Identify key principles: root causes vs. symptoms, evidence-based analysis, and prevention focus.
- Select and utilize appropriate root cause analysis methods and tools.
- Apply a structured, evidence-based methodology for identifying the underlying causes of failures.
- Implement a corrective action process.
- Implement effective, lasting corrective actions.