Incident Investigations That Drive Real Change
Are you asking the right questions when things go wrong?
Most incident investigations miss the mark—not because people don’t care, but because they’re not trained to get to the real root cause. If your reports stop at “human error,” you’re leaving your team vulnerable to repeat incidents.
Watch on-demand as DEKRA Principal Consultant Corey Hopkins delivers a 30-minute, high-impact session that reshaped how investigations are approached. You'll see how to move beyond surface-level analysis to uncover systemic issues—so your corrective actions truly prevent recurrence.
What You’ll Learn:
- How to ask the “5 Whys” without chasing your tail
- What confirmation bias looks like in your investigations (and how to avoid it)
- The telltale signs of a system failure hiding behind “employee error”
- How to use tools like Fishbone Diagrams and Brain-Centered Hazard™ analysis
- Actionable ways to improve your process the minute you're back at your facility