Volatile Markets, Reliable Results: Unlocking the HRO Secret
Wednesday, August 20th, 2025 - 2:00 PM (EDT)
When uncertainty strikes, most organizations scramble. Highly Reliability Organizations (HROs) don’t. They anticipate. They adapt. They excel.
In industries where safety, operational continuity, and resilience are non-negotiable, HROs consistently deliver exceptional results—even under volatile and high-pressure conditions. Their advantage isn’t luck or heroics—it’s a disciplined approach rooted in culture, leadership, systems thinking, and frontline engagement.
Join our safety and risk management experts as they explore what sets HROs apart and why their performance edge matters now more than ever. This session unpacks the five defining principles of high-reliability thinking and shares examples of how these principles show up in real-world organizations, often in places leaders least expect.
What You'll Walk Away with:
- A clear understanding of the five core HRO characteristics and how to recognize (or build) them in your own operations.
- Insights into how organizational culture fuels reliability—and why it’s the foundation of sustained safety and operational performance.
- The HRO advantage: How these organizations outmaneuver uncertainty while others get left behind
- Practical takeaways for integrating HRO thinking into your organization’s safety, leadership, and decision-making strategies
If you’re looking to future-proof your operations and improve performance where it counts most, this is the conversation you can’t afford to miss.
Presenters:
- Carol Parnell, PhD, Executive Consultant - DEKRA
- Mike Snyder, Vice President - DEKRA
- Rajni Walia, PhD, Senior Vice President - DEKRA