New Insights on Observation Quality

Thursday, July 30 from 10:00 a.m. to 11:00 a.m. PDT

The long history of Behavior Based Safety (BBS) has demonstrated its effectiveness in helping organizations reduce their exposure to injuries. However for many BBS projects, progress can stall. The question is why and what can we do about this? To answer these questions, we analyzed a wealth of data in the Adaptive BBS™ system using machine learning protocols. In this webinar, BBS experts Michael Mangan and Tim Boyer will discuss:

  • What we found in the data from the Adaptive BBS™ system
  • How you can use data in your system to determine if your process is about to stall
  • What changes and measures you can implement to get your BBS system back on track.


This webinar is designed to help you recognize and control the exposures that lead to soft tissue injuries in your workplace.

Soft tissue injuries represent a hidden danger for workers. According to data from the U.S. Bureau of Labor Statistics and the U.S. Department of Labor in November 2018, sprains, strains and tears represent the number one cause of non-fatal workplace injuries.

DEKRA OSR Vice President of Industrial Ergonomics, Bruce Madsen and DEKRA OSR Senior Consultant, Garnett Payne will lead participants in a discussion about the need for organizations to understand how soft tissue injuries occur and why that understanding can help transform, not just the company, but directly impact the community and greater region where it thrives.

Ever wonder how individuals or teams have arrived at a given decision? More importantly, do you want to learn more about how you can positively influence decisions for yourself, your teams, and your colleagues for a safe, quality, and in control result? DEKRA OSR’s Brain-Centric Reliability™ experts, Rajni Walia and David Musgrave, discuss practical ways to arrive at correct decisions when it really counts in this webinar.

They discuss how our fast and slow brains (focus vs. habit) work together to keep us safe, guide us toward success, and what we can do using science to enhance this process for even better decision making and situational awareness.

Even organizations that have never had a fatality need to understand their potential of a serious injury & fatality (SIF) occurring. In this webinar, SIF prevention experts, Don Martin & Kathy Culig, share their insights on how to accurately detect and mitigate an organization’s potential for life threatening and life altering events.

DEKRA Organizational Safety and Reliability (OSR) a global leader in safety at work, hosted a free webinar on the topic of “Creating Safe Decisions: A Case Study on Human Performance Reliability”. This webinar is designed to help safety leaders better understand how the brain plays an important role in exposing workers to vulnerabilities and the specific techniques for overcoming them.

DEKRA OSR thought leaders, Michael Mangan and David Musgrave lead participants in a discussion on how the human brain can help or hinder actions, and also what can be done to optimize real-time high-performance reliability to avoid unplanned events.

Key areas the webinar explores are:

  • A discussion of Human Performance Reliability.
  • The challenges that the seven Brain-Centered Hazards™ present.
  • How leaders can recognize and control Brain-Centered Hazards
  • The defenses and countermeasures leadership can present to combat Brain-Centered Hazards.
  • A discussion of the Making Safe Decisions® approach.

For decades, safety leaders have been trying to reduce human error and unlock the mystery of why good employees make poor decisions. Many of the potential hazards and safety risks at work are housed in our brains.

These brain-centered hazards, as we call them, are exacerbated by the fact that critical organizational elements, including work environments, technological interfaces, operating procedures, training, work schedules, and even risk management and the leadership actions and messages that shape organizational culture, aren’t aligned with how the human brain actually works.

In this free webinar, we’ll look at how concepts such as human vision fatigue and cognitive fatigue affect safety and provide ways to address the work system rather than simply changing the worker. Among the many questions we’ll answer are:

  • When is fast brain processing or habit desirable in safety?
  • What are some examples of where a person might experience fast brain hazards?
  • When is habit most dangerous in safety?
  • What steps can companies take to address fast brain hazards?
  • What is information recall?

Join DEKRA OSR Senior Vice President Don Groover and DEKRA OSR principal consultant and Brain-Centric Reliability expert Rajni Walia for this hour-long webinar.

This webinar describes how to move beyond just reacting to the incident or injury rate “symptom” with “flavor of the month” safety solutions to performing a deeper diagnosis that enables a true understanding of why injuries and one-off events continue to occur at your organization. The DEKRA Exposure Reduction™ Model seeks out the “why” behind the metrics so that thoughtful, sustainable, and systemic solutions tailored to the underlying need can be developed, implemented, and sustained within your business.

Let’s move beyond guesswork and beyond reacting to individual events and metrics, to recognizing, understanding and truly managing the underlying exposure. Join DEKRA OSR Vice President William Bozzo for this hour-long webinar that will include a special Q&A segment.

William Bozzo is an award-winning EHS professional and executive leader who has guided numerous operations, startups, decommissions, and program implementations and integrations. He has extensive expertise in high-level planning for environmental, safety and health, sustainability, risk management, quality assurance, and strategic design.

DEKRA OSR Senior Vice President Don Groover and Chief Client Officer Jim Spigener will lead participants through best practices for how leaders can use safety involvement to create engaged workers. Engaged workers are more inclined to follow rules and procedures, embrace change and operate under a “safety of others” mindset.

The webinar will explore the process for setting the right objectives and designing a safety involvement roll out plan in a way that it moves employees beyond mere involvement to full-on engagement.

Key questions this webinar will answer are:

  • Why are organizational leaders so focused on engagement measures?
  • What factors should be considered when choosing a safety involvement activity?
  • How do I align my safety involvement activities with my organization’s level of cultural maturity?
  • What are the safety involvement implementation design criteria for accelerating employee engagement?
  • When do you know it is time to graduate to a more advanced safety strategy?

Don and Jim bring decades of insight and expertise to the conversation.

DEKRA Organizational Safety & Reliability (OSR) has been helping companies implement Systems Focused BBS programs for over 35 years. Based on a research study recently completed by Cambridge University, and insights drawn from thousands of DEKRA OSR’s Systems-Focused BBS projects, you will learn:

  • Attributes that define a System Focused BBS
  • The factors that cause BBS efforts to struggle
  • Key findings from the Cambridge University mega study
  • Deciding factors on whether implementation of a BBS system is right for your organization

This webinar will not only challenge your assumptions about BBS but also reveal how you can dramatically improve the level of functioning, reduce resources, deepen your safety culture and get better results.

Creating a culture of engagement requires safety leadership expertise at all levels of an organization. However, success pivots on the knowledge and leadership skills of middle managers and supervisors.

Senior leaders on the other hand are responsible for not only creating accountabilities but also ensuring supervisors have adequate resources to meet these accountabilities. Success then becomes a matter of delivery. Delivery for the front-line leader means identifying activities that are required to create safety excellence; how to perform these activities in the most impactful way; and why these activities are crucial in creating a spirit of engagement. Join us as we explore:

  • What is an engaged workforce?
  • How safety fits into creating a culture of engagement
  • Safety activities that matter and how to build leadership skills into these activities
  • Why safety leadership development requires a system such as the SafeAlign® System

An organization’s safety does not improve unless exposure is fully controlled or reduced. While all organizations collect and analyze safety data in some form, one of their top challenges is to understand the pool of exposures and how it is changing. Incident data and investigation reports can play a valuable role in providing insights when viewed in the right light.

This webinar will explore:

a. Why exposure identification and control is the key to safer outcomes

b. How to look at your incident data to understand your exposure pool

c. Moving beyond actual outcome to potential to develop an even deeper level of understanding

What does it take to get through an entire day without critical errors? This webinar explores the neuroscience underlying an error-free day, so you can replicate right-first-time performance with every action, every day.

Whether you are office based, on the road, working at home, or in the field, this webinar provides the tools you need to control internal risks and manage your brain at work, in your house, and behind the wheel.

This webinar is the third in our three-part Brain-Centric Reliability™ webinar series on how leaders can support reliable outcomes.

View this special presentation of DEKRA’s new Exposure-Based Safety™ technology. Grounded in independent research, cutting-edge technology, and decades of proven methodology, the EBS™ system delivers real-time data collection and integrates the very latest insights from performance reliability, fatality prevention, and organizational safety strategies to target all exposure in the workplace—including, behavioral, physical, environmental, and systems-related hazards.

Learn how we move your BAPP process to the new world of safety with:

A smarter focus on serious injury prevention, site-specific critical exposures, and risks associated with human reliability

A more efficient design that gets dramatically better results with fewer resources

Mobile solutions that combine robust analytics with advanced capabilities that translate your data into immediate action

Risk doesn’t always mean exposure to workplace hazards. Sometimes, risk surfaces from misalignment between business goals and safe work practices. The secret to achieving world-class safety and reliability requires correctly orienting individual and team actions with the organizational agenda.

This webinar examines organizational goal conflicts and how they hinder safety performance results. We explore the relationship between organizational priorities and individual and team action to ensure safer outcomes every day.

This webinar is the second in our three-part Brain-Centric Reliability ™ webinar series on how leaders can support reliable outcomes.

Error-free work shouldn't be a wish or a hope, but rather a planned activity designed to have organizations succeed year on year, given what's at stake! Science has evolved to a point where we can predict where employees and leaders will make errors within work tasks. So, why not plan for this by strengthening these error-prone points to guide employees toward a safe, quality result every time? Getting work right the first time, and every time, especially during operation critical tasks, just makes good business sense. Keeping the team succeeding and the operation charging forward safely and without interruption are well worth the investment to protect an organizations' people, reputation, brand, and results.

View Part 1 of our Brain-Centric Reliability™ three-part webinar series to learn what else is possible in the fight to mitigate human performance error and secure exemplary operational reliability. Step up and into the next level of business performance powered by DEKRA.

Modern workplace safety goes far beyond accident prevention; a comprehensive preventive approach is necessary, which is why the ISO 45001 standard came into force in March. It is the only internationally recognized independent OHSMS standard. This webinar covers the differences between ISO 45001 and previous OHS standards, such as OHSAS 18001. You will also learn what changes are needed to update your management system.

We discuss a brand-new standard for Behavior-Based Safety called the Exposure Based Safety™ process. You'll learn how to make your data-gathering truly real-time, address all of today's exposures including brain-centric hazards, and use technology to identify safety hot spots in your workplace as they happen.

In this webinar, we explore what it means to have an improvement plan that is truly transformative. We discuss successful strategies for going from good performance to great performance, including targeting beyond zero, the importance and impact of focusing on clear and concise cultural attributes, and using new and different analytics to target improvement.

Independent research out of the University of Cambridge Judge Business School confirms DEKRA BBS technology is not only an effective change intervention, but explains some of the mechanisms at work.